At Wellspring Tree Care, we value your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website (wellspringtreecare.com), submit a contact form, or use our tree care services.

1. Information We Collect

We collect information that you voluntarily provide to us when you request a free quote, contact us, or sign up for services. This may include:

• Contact Information: Name, email address, phone number, and physical address.

• Property Details: Information regarding your trees or landscape needs.

• SMS Consent Information: If you opt in to receive text messages, we collect your mobile phone number and a record of your consent.

• Usage Data: We may collect non-identifying information about how you interact with our website via cookies (e.g., IP address, browser type, pages visited).

2. How We Use Your Information

We use the information we collect to:

• Provide estimates and perform tree care services (removal, pruning, stump grinding, emergency response, etc.).

• Communicate with you regarding your inquiries, quotes, and scheduled work.

• Send appointment confirmations, reminders, and service-related updates by phone, email, or SMS (if you have opted in).

• Send occasional service updates or promotional offers (you may opt out at any time).

• Improve our website and customer service.

3. SMS Communications and Mobile Information

If you opt in to receive SMS text messages from Wellspring Tree Care by checking the consent box on our contact form, your mobile phone number and SMS consent information are collected solely for the purpose of communicating with you about quotes, appointments, scheduling, service reminders, and other tree care matters related to your request.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of personal information described in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for any purpose.

You can opt out of SMS messages at any time by replying STOP to any message. For help, reply HELP. Message frequency varies. Message and data rates may apply. Full SMS program details are available in our Terms and Conditions, Section 8.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share limited information with trusted service providers who help us operate our business (for example, scheduling software, email services, or payment processors), and only when those parties agree to keep this information confidential and use it only for the services they provide to us. We may also release information when required by law.

As stated in Section 3, SMS opt-in data and mobile phone numbers collected for text messaging are excluded from any sharing arrangement and will not be provided to third parties or affiliates under any circumstances.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies

Our website may use cookies to improve your browsing experience. You can choose to disable cookies through your browser settings, though some parts of the site may not function as intended without them.

7. Your Rights

You have the right to:

• Request a copy of the data we have about you.

• Request that we correct or delete your personal information.

• Opt out of future marketing communications, including SMS messages.

• Withdraw your consent at any time.

To exercise any of these rights, please contact us using the information in Section 9.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have questions regarding this Privacy Policy, please contact us at:

Wellspring Tree Care 1175 Cambria St NE, Christiansburg, VA 24073 Phone: (540) 838-5099

Last updated: 05/14/2026